Configure SMS details in Jodo
SMS configuration for processes is defined here.
All inbound SMS and outbound SMS sent and received by the process are configured here.
| Field | Description |
|---|---|
| SMS In Details | SMS In Server: Define the server name through which SMS will be received from customers. Short Code: Define the shortcode on which SMS is received. eg. ENQ will use for Enquiry for the Airline schedule. Auto Reply: This will enable an auto-response to customers when they send the message to the defined number. For Eg: Thank you for registering the Complaint, your Complaint Id is XXXX and it will be responded to within 4 hours. Auto Reply Template: Select Templates which are created for Auto-Reply and associate them with the process. Note: – This option will be enabled only when Auto Reply is checked else this will be None. |
| SMS Out Details | SMS Out Server : Select the server name which is used to send the messages. Sender ID: ID which will be displayed when the customer receives the messages(CLI) Eg. AXIS |
