Display the Template Name in which new Dispositions will be created
Reason
To Provide a valid reason
Master Code
It shows the master code which has been defined by the user while creating the master template. User get to see this field while creating the ‘Master’ disposition only if the ‘auto increment’ option is not selected while clicking on ‘Add’ button while creating the disposition.
Status
Enabling this option will display the disposition in wrap-up mode to agents
Next
Clicking on Next will save the changes and takes to the next window
Cancel
Directs to the Main window without saving the template
