Change Status
Purpose:
This method to change status / mode of logged in user. We need to pass status code as parameter.
Parameters:
| Sr No. | Parameter | Description | Data Type | Example |
|---|---|---|---|---|
| 1 | Nstatus | Status Code | int | 12 |
Request
var newstatus = {
“status”;1
}
Agent Status Codes
| Status Code | Description |
|---|---|
| 1 | Available/ Ready |
| 11 | Not Available / Not Ready |
| 12 | User defined code 1 |
| 13 | User defined code 2 |
Response is communicated in event handler
| astatus | Description |
|---|---|
| astatus | Indicate Change in Agent Status |
| Message | Indicate actual status Available NotAvailable Talking Dialing preview calltransfer |