Configure SMS details in Jodo

Author: TeamJodo 110 views


SMS configuration for processes is defined here.
All inbound SMS and outbound SMS sent and received by the process are configured here.

Field Description
SMS In Details SMS In Server: Define the server name through which SMS will be received from customers.
Short Code: Define the shortcode on which SMS is received. eg. ENQ will use for Enquiry for the Airline schedule.
Auto Reply: This will enable an auto-response to customers when they send the message to the defined number.
For Eg: Thank you for registering the Complaint, your Complaint Id is XXXX and it will be responded to within 4 hours.
Auto Reply Template: Select Templates which are created for Auto-Reply and associate them with the process.
Note: – This option will be enabled only when Auto Reply is checked else this will be None.
SMS Out Details SMS Out Server : Select the server name which is used to send the messages.
Sender ID: ID which will be displayed when the customer receives the messages(CLI) Eg. AXIS