Jodo Quality Assurance tools

Author: TeamJodo 112 views

Quality Management

Customer History

Process Filtration to Retrieve Recording

User/Group wise selection

Disposition-Wise Filtration to Retrieve Recording.

Voice-Wise Filtration to Retrieve Recording

Parameter-Wise Filtration to Retrieve Recording

Recording wise Filtration to Retrieve Recording

IVR

Quality Information

Quality Information:Recording Details

Quality Information: Evolution

Quality Information: Call Flow

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